[Remote Desktop] New version 1.2.3770 of the Remote Desktop client for Windows

Microsoft has just made available a new version (1.2.3770) of the Windows client for Remote Desktop.

Thanks to advances in technology (and an unwelcome pandemic that increased the use of remote work and business), more and more people can work and remain productive from anywhere. The key is to have remote connectivity systems that allow companies to move to work-from-anywhere models and to adopt and extend BYOD or personal device usage policies.
Employees and individuals must be able to remotely access their work or other devices from home or on the go. Organisations must be able to support remote clients and employees. Support staff themselves must be able to work remotely. In all cases, organisations wish to increase productivity, efficiency, and client and employee satisfaction.

What is Remote Desktop?

Remote Desktop is a means for users to remotely control a computer or other device. It allows users to access all resources and functions on remote computers as if they were right in front of them.
Remote Desktop allows you to do everything you can do when sitting in front of a computer:

• Use programmes and applications from remote computers
• Open and edit files
• Use file transfer
• Access the remote computer's network resources
• Manage device settings
• Install software

People use remote desktop for various reasons:

• Provide internal IT support to remote-working employees, including troubleshooting and problem resolution, and configuring remote workstations
• Provide technical support to clients wherever they are
• Connect to your work computer and access files and systems at home or on the go
• Access your personal computer from anywhere

Now that companies are seeking ways to continue serving and supporting clients and employees in the era of "work from anywhere", it is becoming increasingly important to use remote desktop solutions to provide technical support. The ability to connect to an online desktop system remotely allows IT professionals to control devices from anywhere in the world to diagnose anomalies, configure settings, apply patches, and resolve issues. This results in faster resolution times, increased productivity, and more satisfied end users.

What is a Remote Desktop Connection?

Users must enable Remote Desktop by connecting to the remote device before starting a session. The Remote Desktop Connection allows users to access a remote computer from any other computer via the Internet.

The way a user connects to a remote workstation determines the speed, user experience, and security of the remote session. A simple, secure, and fast connection allows you to start your session on the right foot.

While some protocols require a VPN connection, not all remote desktop technologies do, particularly those used for IT support. (We will dive into VPN connections later.)


This version brings the following elements:

• Fixed an issue where the application would sometimes enter an infinite loop upon disconnection.
• Improved client logging, diagnostics, and error classification to help administrators troubleshoot connection and power issues.
• Teams updates for Azure Virtual Desktop, including fixing an issue that caused an incoming screen share to render incorrectly when using an ultra-wide monitor (21:9).

Download for:

• Windows 64-bit
• Windows 32-bit
• Windows ARM64

How to use Windows for Remote Desktop?
On Windows 10:

Configure the PC you want to connect to so that it allows remote connections:
Make sure you have Windows 10 Pro. To do this, go to Start > Settings > System > About and look for Edition. For more information on how to obtain Windows 10 Pro, go to Upgrade Windows 10 Home to Windows 10 Pro.
When you are ready, select Start > Settings > System > Remote Desktop, then enable Remote Desktop.
Note the name of this PC under How to connect to this computer. You will need it later.
Use Remote Desktop to connect to the PC you have configured:

On your local Windows PC: In the taskbar search box, type Remote Desktop Connection, then select Remote Desktop Connection. In Remote Desktop Connection, enter the name of the computer you want to connect to (from step 1), then select Connect.

On your Windows, Android or iOS device: Open the Remote Desktop application (available for free from the Microsoft Store, Google Play and Mac App Store), then add the name of the PC you want to connect to (from step 1). Select the name of the remote PC you added, then wait until the connection is complete.

Learn more information on: Microsoft Support