Success
Stories
Stories
Project
Modernisation of the Directorate of Information Systems of the Presidency of the Republic of Cameroun
Context & Challenges
The Presidency of the Republic of Cameroun aimed for a comprehensive modernisation of its Information Systems Directorate (DSI) to address strategic imperatives of efficiency and security.
This transformation was essential to ensure the availability and reliability of administrative services at the national level.
This transformation was essential to ensure the availability and reliability of administrative services at the national level.
APPROACH & SOLUTIONS
- Design of a strategic roadmap for Information Systems, detailing the critical steps to achieve transformation objectives.
- Development of a tailored strategy to modernize IT infrastructures, adopting best technological practices.
- Definition of separate roadmaps for applications and cybersecurity, with a view to eliminating vulnerabilities and optimising system performance.
- Establishment of a risk management plan related to digital transformation.
RESULTS ACHIEVED
- A clear and operational strategy to guide the modernisation of information systems.
- An infrastructure better suited to the present and future needs of public administration.
- Systems enhanced in terms of security and reliability.
Project
Large-Scale Digital Transformation SABC Group Context and Challenges
Context & Challenges
In a constantly evolving environment, the Société Anonyme des Boissons du Cameroun (SABC) had the ambition to digitally transform its operations to meet market expectations while strengthening its internal efficiency.
APPROACH & SOLUTIONS
- Design and deployment of a comprehensive Information Systems roadmap, encompassing technological, organisational and strategic aspects.
- Complete digitalisation of the Finance, General Affairs, Commercial and Legal departments, with tools tailored to specific needs.
- Development of a supplier management portal, enabling transparent and efficient management of business partnerships.
- Establishment of a service charter to control priorities and improve responsiveness to internal users' needs.
- Implementation of an IT service catalogue and a state-of-the-art monitoring initiative to foster innovation in internal processes.
- Change management through targeted training, webinars and the organisation of launch events (Kickoff).
RESULTS ACHIEVED
- Notable improvement in operational efficiency across all departments.
- Optimisation of vendor management and strengthening of internal collaboration.
- Deployment of a more robust and high-performance technological infrastructure.
Project
Strengthening
User Services
User Services
Context & Challenges
The Presidency of the Republic of Cameroun aimed for a comprehensive modernisation of its Information Systems Directorate (DSI) to address strategic imperatives of efficiency and security.
This transformation was essential to ensure the availability and reliability of administrative services at the national level.
This transformation was essential to ensure the availability and reliability of administrative services at the national level.
APPROACH & SOLUTIONS
- Design of a strategic roadmap for information systems, detailing the critical steps to achieve transformation objectives.
- Development of a tailored strategy to modernize IT infrastructures, adopting best technological practices.
- Definition of separate roadmaps for applications and cybersecurity, with a view to eliminating vulnerabilities and optimising system performance.
- Establishment of a risk management plan related to digital transformation.
RESULTS ACHIEVED
- A clear and operational strategy to guide the modernisation of information systems.
- An infrastructure better suited to the present and future needs of public administration.
- Systems enhanced in terms of security and reliability.
Project
Digitalisation of
Strategic Operations
Strategic Operations
Context & Challenges
OGAR sought to strengthen its market positioning by initiating a targeted digital transformation focused on improving its internal processes and optimizing its IT architecture to support its growth.
APPROACH & SOLUTIONS
- Definition of a strategic roadmap for digital transformation, aligned with OGAR's operational and strategic needs.
- Conducting a strategic analysis to identify improvement opportunities and mitigate risks.
- Organisational design tailored to support the transition towards more digital processes.
- Modernisation of the application architecture to meet future requirements.
- Structuring a project portfolio to ensure the consistency and effectiveness of initiatives.
- Implementation of a service centre for improved IT operations management.
RESULTS ACHIEVED
- Better efficiency in IT resource management.
- Improvement of system performance and reliability.
- Strengthening the organization's capabilities to adapt to future needs.
Project
Development of the IT Master Plan
and Strengthening of Strategic Capabilities
and Strengthening of Strategic Capabilities
Context & Challenges
The National Fund for Inclusive Finance (FNFI) aimed to optimise the management of its activities and align its information system with its strategic vision. The challenges included the need for an efficient organisational architecture, a clear mapping of activities, and modern technological solutions. This also involved establishing a portfolio of projects and programmes suited to their objectives, as well as creating a service centre to optimise operations.
APPROACH & SOLUTIONS
- Strategic analysis: assessment of organisational and strategic needs to define priorities.
- Organisational Design: creation of a suitable structure to support digital transformation.
- Application architecture: design and alignment of applications with strategic needs.
- Project portfolio: development of a tailored portfolio for the management of strategic programmes.
- Service Centre: establishment of a centralised platform for operations optimisation and performance monitoring.
RESULTS ACHIEVED
- Implementation of an IT Master Plan aligned with the strategic objectives of the FNFI.
- Strengthening the organizational capacity to manage complex projects and programs.
- Improvement of the efficiency and transparency of operational processes.
Project
Information System Technical Audit and Digital Transformation Roadmap
Context & Challenges
La Togolaise Des Eaux (TdE) sought to modernise its information system to meet the growing demands of its clients and partners. The project aimed to identify technical gaps, assess existing infrastructures and propose solutions to strengthen the organisation's overall performance.
APPROACH & SOLUTIONS
- Information Systems Mapping: identification and analysis of existing technological components.
- Existing system assessment: in-depth analysis of infrastructures, processes, and networks.
- Recommendations: improvement proposals for networks, infrastructures, and management processes.
- Organisational processes: establishment of new processes, particularly for the inventory and classification of information assets.
- Roadmap: development of strategic plans for cybersecurity and digital transformation.
RESULTS ACHIEVED
- Modernisation of technological infrastructures and management processes.
- Adoption of a clear roadmap for digital transformation and cybersecurity.
- Improvement of the resilience and overall performance of operations.
Project
Implementation of the ITIL Framework for IT Service Optimisation
Context & Challenges
BGFI Services sought to improve the efficiency of its IT department by adopting best practices in IT service management (ITIL). The objectives included process optimisation, procedure documentation, and alignment of operations with international standards.
APPROACH & SOLUTIONS
- Process manual: drafting of a detailed guide for IT operations.
- IT procedures: definition and documentation of critical procedures.
- Adoption plan: development of a plan for the integration of ITIL practices.
- Support: monitoring and assistance during the implementation of processes.
- Organisational kickoff: coordination of teams to ensure a smooth transition.
RESULTS ACHIEVED
- Successful integration of the ITIL framework.
- Improvement of IT service performance and quality.
- Strengthening end-user satisfaction.
Project
Digital Transformation with Optimised Business Process Management
Context & Challenges
The Compagnie Énergie Électrique du Togo (CEET) embarked on an ambitious project to modernise its business processes and workflows through the SharePoint platform. The challenges included aligning information systems with strategic objectives and ensuring compliance with the sector's regulatory requirements.
APPROACH & SOLUTIONS
- Information Systems Mapping: analysis of existing systems against strategic objectives.
- Technical assessment: verification of the reliability, availability, and security of critical processes.
- Recommendations: presentation of measures to improve infrastructures and management processes.
- Digital Transformation Leadership: support in creating a dedicated entity for transformation.
- Workflows: development of custom workflows to optimise business processes.
RESULTS ACHIEVED
- Improvement of business process management through SharePoint.
- Strengthening the security and efficiency of operations.
- Establishment of a Digital Transformation Directorate to ensure continuous improvement.
Project
Implementation of Odoo ERP for effective business process management
Context & Challenges
AGB sought to modernise and centralise the management of its business processes in order to improve the efficiency of its internal operations and comply with OHADA standards. The project aimed to implement an integrated system capable of simplifying workflows and automating key administrative tasks.
APPROACH & SOLUTIONS
- Approaches and solutions: Business module integration: implementation of the Procurement, Fixed Assets and Human Resources modules.
- Standard OHADA payroll: configuration and deployment of payroll in accordance with regulatory requirements.
- Optimized HR Management: Automation of standard HR processes such as:
– Employee Records
– Leave Management
– Recruitment
– Expense Reports
– Performance Reviews
– Attendance Tracking
RESULTS ACHIEVED
- Centralisation of key processes and reduction of repetitive administrative tasks.
- Guaranteed compliance with OHADA standards.
- Improvement of human resources management and overall organisational performance.
Project
Optimisation of analytical tracking with the Odoo ERP
Context & Challenges
COMETAL sought to have a high-performance solution to improve the analytical monitoring of its activities and enhance the efficiency of its operations in the areas of procurement, sales, and project management.
APPROACH & SOLUTIONS
- Integrated modules Implementation of modules: Purchases, Sales, Projects
- Optimised flow management Deployment of standardised processes for each module, facilitating the analysis and monitoring of activities.
RESULTS ACHIEVED
- Improvement of analytical monitoring and management of strategic activities.
- Better team coordination through streamlined and integrated processes.
- Increased overall organisational productivity.
Project
Development of a supplier portal to modernize procurement processes
Context & Challenges
The Société Anonyme des Boissons du Cameroun (SABC) sought to optimise its supplier relationships by digitalising its procurement processes. The objective was to streamline exchanges, improve transaction traceability and reduce processing times for supplier files.
APPROACH & SOLUTIONS
- ST DIGITAL designed and deployed a tailored supplier portal, including:
- Agreement management: vendor validation and accreditation.
- Claims management: precise tracking and rapid resolution of disputes.
- Invoice management: automation and centralisation of payment processing.
- Document management: secure storage and simplified access to critical documents.
- Automatic notifications: real-time reminders and updates.
- Complaint management: efficient handling of supplier feedback.
- Purchase order management: accurate order supervision.
- Implementation
- Analysis of existing processes and definition of specific needs.
- Development and customization of the portal to meet SABC's expectations.
- Training internal teams to ensure successful adoption.
- Post-deployment monitoring to optimise performance and address user feedback.
RESULTS ACHIEVED
- Enhanced transaction traceability, reducing disputes.
- Accelerated processing times and improved supplier satisfaction.
- Modernisation of procurement processes, increasing the company's overall productivity.
Project
Centralisation and optimisation of supplier relationships through a digital portal
Context & Challenges
SOBRAGA, a major player in the beverage industry in Gabon, sought to modernise its procurement processes and centralise supplier interactions in order to improve efficiency and reduce errors.
APPROACH & SOLUTIONS
- ST DIGITAL developed and deployed a supplier portal, integrating
- Agreement management: rapid and compliant vendor accreditation.
- Claims management: precise tracking and resolution of disputes.
- Invoice management: automation of payment processes.
- Document management: centralised and secure access to critical documents.
- Automatic notifications: real-time information for suppliers.
- Complaint management: rapid resolution of reported issues.
- Purchase order management: rigorous order tracking.
- Implementation
- Analysis of existing workflows and identification of specific needs.
- Development and integration of adapted modules.
- Training of internal and external users for a smooth transition.
- Post-deployment monitoring to optimise performance and respond to user feedback.
RESULTS ACHIEVED
- Significant reduction in order processing and payment lead times.
- Centralised and optimised processes, minimising errors and duplication.
- Better supplier satisfaction through smooth and transparent management.
Project
Development of an interoperable database for tracking the cocoa supply chain
Context & Challenges
The Office National du Cacao et du Café (ONCC) sought to modernise its commercial monitoring tools for the cocoa sector. The objective was to implement an interoperable database to centralise information, improve commercial data management, and enhance transparency in transactions within the sector.
APPROACH & SOLUTIONS
- ST DIGITAL led a digital transformation project structured around the following steps
- Current state assessment: comprehensive analysis of the existing system to identify strengths, weaknesses, and needs.
- Hardware proposal: recommendation and procurement of the equipment necessary for system interoperability and efficiency.
- Drafting the specifications: writing the functional and technical specifications of the application.
- Solution Development: design and deployment of a robust and interoperable database.
- Team Training: strengthening user capabilities for effective adoption of the solution.
- Post-deployment support: ongoing assistance to ensure the platform operates correctly and to incorporate user feedback.
RESULTS ACHIEVED
- Implementation of a high-performance and interoperable commercial tracking system.
- Data centralisation, facilitating decision-making and enhancing transparency.
- Improvement of team skills in the use of the new solution.
Project
Digitalisation of civil registry systems and demographic statistics in Cameroun
Context & Challenges
As part of its civil registration modernisation programme, the Ministry of Decentralisation and Local Development (MINDDEVEL), with the support of GIZ, sought to establish an inclusive and reliable system for civil registration management and demographic statistics. The objective was to simplify processes, strengthen stakeholder capacities, and digitalise services in selected municipalities.
APPROACH & SOLUTIONS
- ST DIGITAL conducted a strategic and technical intervention, structured around the following initiatives:
- Business analysis: in-depth study of civil registration management processes in Cameroun to identify challenges and opportunities.
- Capacity building: organisation of targeted training sessions to enhance the skills of civil registry stakeholders.
- Digitalisation: design and implementation of a digital system for civil registry management across 20 municipalities.
- Hardware and Software Deployment: provision and installation of the necessary technology infrastructures.
- IT Governance Training: awareness and capacity building in IT governance for the mayors involved.
RESULTS ACHIEVED
- Complete digitalisation of civil registry management in 20 municipalities, simplifying processes and reducing errors.
- Enhancement of local stakeholders' capabilities, ensuring sustainable and effective systems management.
- Modernisation of local governance through the introduction of tailored IT solutions.
Project
Provision of Copilot Licenses and Prompt Engineering Training
Context & Challenges
BGFI, a leading banking institution in Africa, wished to leverage advances in artificial intelligence (AI) to improve its teams' productivity and optimise the use of large language models (LLM).
APPROACH & SOLUTIONS
- ST DIGITAL proposed a targeted solution including:
- Prompt Engineering Training: learning techniques to create precise and effective queries, enabling contextually relevant responses tailored to specific needs.
- Copilot License Provision: making available the necessary tools to integrate AI into daily processes.
RESULTS ACHIEVED
- Improvement of employee efficiency through better mastery of AI tools.
- Optimisation of results obtained from large language models, accelerating decision-making.
- Strengthening innovation within teams.
Project
Development of an AI Roadmap
Context & Challenges
The Société Anonyme des Boissons du Cameroun (SABC), a major player in Central Africa, sought to define a clear strategy for integrating artificial intelligence into its processes and future projects.
APPROACH & SOLUTIONS
- ST DIGITAL supported SABC in developing a structured AI roadmap centred around:
- Strategic analysis: assessment of opportunities and challenges for SABC.
- Organisational Design: adaptation of the internal structure to accommodate AI.
- Application architecture: definition of the required tools and platforms.
- AI project portfolio: identification and prioritisation of strategic projects.
RESULTS ACHIEVED
- Clear vision aligned with SABC's strategic objectives.
- Operational roadmap to integrate AI across all departments.
- Identification of high-impact projects to maximise the benefits of AI.
Project
A virtualised infrastructure for optimal performance
Context & Challenges
ENEO, a major player in the energy sector, needed a robust technological solution to modernise its IT infrastructure. The company faced challenges related to system reliability, data management and operational continuity in a constantly evolving environment.
APPROACH & SOLUTIONS
- Provision of 8 virtual servers, offering increased flexibility and scalability.
- Deployment of a dedicated support team to ensure responsive assistance, regular backups and enhanced security.
- Setting up a Proof of Concept (POC) environment to test and validate solutions under real-world conditions.
RESULTS ACHIEVED
- Improvement of system availability and reduction of interruptions.
- Cost optimisation through infrastructure tailored to current and future needs.
- Acceleration of ENEO's digital transformation.
Project
A private cloud infrastructure serving modern hospitality
Context & Challenges
Azalaï Groupe, a leader in hospitality across Africa, was seeking a solution to improve the management of its operations while ensuring the security of critical data. The group's rapid growth required a scalable and reliable infrastructure.
APPROACH & SOLUTIONS
- Provision of a private cloud infrastructure, including 23 virtual servers.
- Integration of backup and replication services to ensure operational continuity.
RESULTS ACHIEVED
- Significant improvement in IT performance and data security.
- Enhanced scalability to support group growth.
- Reduction in operational costs related to physical infrastructure management.
Project
Provisioning of a Private Cloud
Context & Challenges
Ventis Technology sought to strengthen its competitiveness by adopting a private cloud infrastructure. The objective was to ensure optimal data security while benefiting from technological scalability.
APPROACH & SOLUTIONS
- Provision of 3 virtual servers to meet the company's specific needs.
- Support through a dedicated support team, providing assistance, backup, and data security.
RESULTS ACHIEVED
- Accelerated cloud adoption with a smooth transition.
- Reduction in security risks through proactive monitoring.
- Improvement of Ventis Technology's agility to meet customer needs.
Project
Provision of a colocation space
Context & Challenges
Impact Palmarès needed a reliable solution to host its critical infrastructure while benefiting from resilient connectivity. The objective was to guarantee maximum availability while optimising costs.
APPROACH & SOLUTIONS
- Provision of a 48U colocation space, perfectly suited to the company's needs.
- Provision of multi-operator internet connectivity with a bandwidth of 50 Mbps.
- Guarantee of backed-up power supply and on-site support.
RESULTS ACHIEVED
- Reduction in outages through reliable infrastructure.
- Connectivity optimisation to improve operations.
- Access to fast and efficient technical support.
Project
Implementation of Microsoft Defender for enhanced security
Context & Challenges
CIERA sought to improve the security of its workstations and servers in the face of growing threats, while adopting a centralised solution to simplify security administration. The project aimed to deploy Microsoft Defender to protect all of the organisation's digital assets.
APPROACH & SOLUTIONS
- License Provision: acquisition and integration of Microsoft Defender licenses.
- Platform Configuration: setup and customisation of the centralised administration platform.
- Solution Deployment: onboarding of workstations and servers into Microsoft Defender.
- Security hardening: activation of protection policies tailored to specific threats.
RESULTS ACHIEVED
- Enhanced protection of workstations and servers against cybersecurity threats.
- Simplified administration through a centralised platform.
- Reduction in attack risks through optimised security policies.
- Improvement of incident response through enhanced visibility and threat management.
Project
Economic Interest Group (GIE). Implementation of FortiProxy to secure and optimise network access
Context & Challenges
The Economic Interest Group (GIE) wished to modernise its network access management infrastructure while strengthening the security and efficiency of its data flows. The project aimed to replace an obsolete solution (TMG) with FortiProxy, in order to ensure enhanced performance, centralised management and optimised data security.
APPROACH & SOLUTIONS
- Infrastructure Deployment: Installation and configuration of the FortiProxy virtual machine (FPRXY-VM01) in the hypervisor. Import of existing TMG rules and configuration. Initialization of network interfaces and implementation of basic routing.
- Advanced Configuration: Configuration of Explicit Proxy mode. Performance optimisation through caching best practices. Installation of certificates (CA and specific certificates). Activation and management of FortiProxy licences. Creation of network objects, services, and required time schedules. Configuration of filtering profiles (categorisation and customisation). Integration with Active Directory (FSSO) and log forwarding to the SIEM for in-depth monitoring.
- Security and customisation: Customisation of messages for a better user experience. Creation of security policies tailored to the organisation's needs. Application of GPO (Group Policy Object) in conjunction with FortiProxy.
- Go-live and support: Phased implementation according to the defined migration strategy. Functional testing, post-deployment monitoring and adjustments. Knowledge transfer to internal teams for complete autonomy.
RESULTS ACHIEVED
- Enhanced security for network access and sensitive data.
- Significant improvement in performance through cache optimization.
- Centralisation of traffic management with enhanced visibility over network activity.
- Team autonomy through effective knowledge transfer.
Project
Full implementation of Odoo ERP for centralised management
Context & Challenges
LONGSTAR sought to unify and automate the management of its key operations in order to gain productivity and transparency, while achieving greater visibility into its financial and operational performance.
APPROACH & SOLUTIONS
- Module Deployment: integration of the following modules:
Purchasing
Sales
Inventory
Accounting
Human Resources - Process Automation: implementation of automated workflows for each domain, reducing errors and accelerating operations.
RESULTS ACHIEVED
- Centralisation of data and processes, enabling better decision-making.
- Significant reduction in key operations processing times.
- Enhanced transparency in financial and operational management.
Project
Automation and optimisation of supplier processes
Context & Challenges
Solibra, a key player in the beverage industry in West Africa, sought to strengthen its supplier relationships and modernise its processes to reduce errors, improve communication and increase efficiency.
APPROACH & SOLUTIONS
- ST DIGITAL designed and deployed a supplier portal, integrating the following features:
- Agreement management: vendor validation and accreditation.
- Claims management: tracking and resolution of disputes.
- Invoice management: payment automation for improved efficiency.
- Document management: simplified and centralised access to critical documents.
- Automatic notifications: real-time reminders and updates.
- Complaint management: swift processing of supplier feedback.
- Purchase order management: precise order supervision.
- Implementation:
- Detailed analysis of processes and identification of Solibra's specific needs.
- Development and integration of customized modules.
- Training of internal teams to ensure rapid adoption.
- Post-deployment monitoring to optimise portal performance.
RESULTS ACHIEVED
- Automation of repetitive tasks, enabling teams to focus on strategic activities.
- Enhanced communication with suppliers through a centralised platform.
- Reduction in delays and disputes, improving partner satisfaction.
Project
Migration from Zimbra to Exchange Online and IT Infrastructure Modernisation
Context & Challenges
CCEI Bank, a leading financial institution in Central Africa, sought to modernise its messaging system to meet international standards of performance, security, and collaboration. The primary objective was to migrate from Zimbra to Exchange Online while strengthening the IT infrastructure to support this transition and ensure service continuity across its three sites: Malabo, Caller P. Nasser, and Bata.
APPROACH & SOLUTIONS
- ST DIGITAL deployed a comprehensive solution in several stages:
- Active Directory (AD) Migration: upgrade to AD 2019 across all three sites and validation of proper functioning.
- PKI Infrastructure: deployment and configuration of a public key infrastructure (PKI) covering all three sites, followed by comprehensive testing.
- Exchange Server 2019 Deployment: installation and configuration across three sites with high availability implementation on two main sites.
- FortiMail Integration: addition of FortiMail as a secure email gateway.
- Email flow migration: redirection of flows from Zimbra to Exchange and loading of email history.
- User support and knowledge transfer: guidance for internal teams and provision of detailed documentation.
RESULTS ACHIEVED
- Complete email system modernisation with enhanced performance and improved security.
- Reinforced IT infrastructure, ensuring continuity and high availability.
- Improvement of the user experience and optimisation of collaborative processes.
Project
Migration from Zimbra to Exchange Server and IT Process Digitalisation
Context & Challenges
CAMTEL, a leading telecom operator in Cameroun, sought to improve the management of its collaborative systems by migrating from Zimbra to Exchange Server while integrating modern solutions for configuration and content management.
APPROACH & SOLUTIONS
- ST DIGITAL managed the digital transformation through:
- Messaging migration: deployment and migration from Zimbra to Exchange 2016.
- Active Directory Deployment: implementation of a robust infrastructure for centralized user and resource management.
- Centralised management system (SCCM): deployment of a solution for configuration and update management.
- SharePoint: integration of a collaborative platform to improve content management and productivity.
- Licences: provision of the required licences (Windows Server, SQL Server, SharePoint Server, SCCM).
RESULTS ACHIEVED
- Significant improvement in the management of collaborative systems and messaging.
- Centralisation and automation of configurations, reducing errors and delays.
- Enhanced collaboration between teams through SharePoint.
Project
Domain Name Migration and IT Services Upgrade
Context & Challenges
MOOV, a major telecom operator in Africa, wanted to modernise its IT infrastructure by migrating to a new domain name and integrating advanced solutions for security and collaboration.
APPROACH & SOLUTIONS
- ST DIGITAL supported MOOV through the following steps:
- Directory service migration: new installation and migration of Active Directory services.
- Certificate Authority: implementation of a PKI infrastructure to strengthen security.
- Messaging and Skype for Business Deployment: migration of content to a new platform and integration of Skype for Business 2019.
- Advanced IT Solutions: installation of Microsoft WSUS for updates and deployment of LAPS to secure local administrative passwords.
RESULTS ACHIEVED
- IT infrastructure modernisation with secure and reliable processes.
- Enhanced collaboration through Skype for Business and improved messaging.
- Reduction in security risks and optimised configuration management.
Project
IT Systems Modernisation and Microsoft 365 Adoption
Context & Challenges
The ECOWAS Bank for Investment and Development (EBID) aimed to modernise its IT infrastructure by adopting Microsoft 365 and optimising its systems for efficient and secure management.
APPROACH & SOLUTIONS
- ST DIGITAL implemented:
- Microsoft 365: implementation for enhanced productivity.
- Azure Active Directory: deployment of Azure AD with AD Connect for centralised management.
- Messaging hybridisation: integration between on-premises systems and Exchange Online.
- Technical Training: training of internal resources and trainers to ensure mastery of the new solutions.
RESULTS ACHIEVED
- Complete systems modernisation, increasing IT operations efficiency.
- Enhanced collaboration via Microsoft 365 and Exchange Online.
- Better-trained teams ready to leverage new technologies.
Project
Microsoft 365 Tenant Migration for the SFP Group
Context & Challenges
SHB, a member of the SFP Group, needed to migrate its Microsoft 365 tenant to the group's tenant in order to centralise and standardise data management and subscription administration.
APPROACH & SOLUTIONS
- ST DIGITAL carried out the migration with:
- Tenant to tenant: transfer of Microsoft 365 data and services.
- Data migration: complete migration of emails, OneDrive and Teams.
- Licence renewal: management and update of subscriptions to align with group requirements.
RESULTS ACHIEVED
- Centralisation of data and services under the group's single tenant.
- Optimised collaboration between group entities.
- Cost reduction through licence rationalisation.
Project
AI Adoption and Copilot Licence Provision
Context & Challenges
UHURU, a key player in its sector, sought to adopt artificial intelligence to modernise its working methods and improve its internal organisation around AI.
APPROACH & SOLUTIONS
- ST DIGITAL supported UHURU by implementing:
- AI Awareness: demonstration of the concrete benefits of artificial intelligence in daily operations.
- AI working methodology: development of a high-performance and adapted organisation.
- AI action evaluation: implementation of indicators to measure the quality and effectiveness of AI initiatives.
- Copilot License Provision: access to AI tools to improve collaboration and productivity.
RESULTS ACHIEVED
- Successful adoption of AI within the internal organisation.
- Optimised working methods aligned with strategic objectives.
- Measured and adjusted actions to maximise the benefits of AI.
Project
ISAAC AHMED
Context & Challenges
ISAAC AHMED, an innovation-driven organisation, sought to optimise its operations and anticipate customer needs through a high-performance AI solution.
APPROACH & SOLUTIONS
- ST DIGITAL implemented AVATAR IA, a tailored solution for:
- Optimise operations: identification of improvement opportunities and automation of repetitive tasks.
- Anticipating client needs: predictive analysis based on real-time data.
- Strengthening competitiveness: providing a strategic advantage through data exploitation.
- Develop new products and services: proposing innovative solutions to meet market expectations.
RESULTS ACHIEVED
- Significant improvement in customer satisfaction through proactive anticipation of needs.
- Increased team productivity and strengthened market competitiveness.
- Development of differentiated solutions addressing current and future challenges.
Project
Development of an AI Roadmap
Context & Challenges
The Société Anonyme des Boissons du Cameroun (SABC), a major player in Central Africa, sought to define a clear strategy for integrating artificial intelligence into its processes and future projects.
APPROACH & SOLUTIONS
- ST DIGITAL supported SABC in developing a structured AI roadmap centred around:
- Strategic analysis: assessment of opportunities and challenges for SABC.
- Organisational Design: adaptation of the internal structure to accommodate AI.
- Application architecture: definition of the required tools and platforms.
- AI project portfolio: identification and prioritisation of strategic projects.
RESULTS ACHIEVED
- Clear vision aligned with SABC's strategic objectives.
- Operational roadmap to integrate AI across all departments.
- Identification of high-impact projects to maximise the benefits of AI.
Project
Implementation of a Sovereign Artificial Intelligence Platform
Context & Challenges
Project Nyong aimed to address governmental digital sovereignty requirements by providing a local platform enabling the execution and simplified acquisition of artificial intelligence models.
APPROACH & SOLUTIONS
- ST DIGITAL designed an innovative platform with:
- Digital sovereignty: development of a local AI solution to ensure control over sensitive data.
- Simplified infrastructure: optimisation of the acquisition and execution of LLM models on a local infrastructure.
- Focus on governmental issues: alignment of platform capabilities with strategic objectives.
RESULTS ACHIEVED
- A sovereign and high-performance platform to meet the critical needs of public institutions.
- Simplification of AI model acquisition and usage processes.
- Strengthening digital autonomy at the governmental level.